HPE Foundation Care 24×7 Service
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Extended service agreement
Parts and labor
Full Contract Period
24 hours a day / 7 days a week
P/N: Q2R96A, Q2R97A
HPE Foundation Care
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
- Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
- Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
- Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
- Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
- Leverage online visibility into your assets and support status with the HPE Support Center website.
- Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.