HPE Foundation Care Exchange Service
Product Description
HPE Foundation Care Exchange Service - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: JW186A
Header
Product Line
HPE Foundation Care
Model
Exchange Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
1 year
Location
Shipment
Service Included
Replacement
Response Time
4 hours
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates