HPE Foundation Care Next Business Day Service
HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site
Extended service agreement
Parts and labor
Full Contract Period
Next business day
9 hours a day / 5 days a week
ProLiant DL560 Gen10, DL560 Gen10 Base, DL560 Gen10 Entry, DL560 Gen10 Performance
HPE Foundation Care
Next Business Day Service
- Escalation management
- HP electronic remote support solution
- Access to electronic support information and services
- Stay up and running with HPE Foundation Care – one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
- Simplify support with 24×7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
- Choose the high level call-to-repair commitment – restoring hardware operation within six hours.
- Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
- Leverage online visibility into your assets and support status with the HPE Support Center website.
- Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.