2c15b323-7d28-412a-aa44-43726258a067-25

HPE Proactive Care 24×7 Service

Mfg PartHK9Q4E, Rack Simply Part107818
Product Description
HPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: P07594-291, P07594-B21, P07595-291, P07595-B21, P07596-291, P07596-B21, P07597-291, P07597-B21, P07598-291, P07598-B21, P14278-B21, P14279-B21, P14280-B21, P14281-B21

Header

Product Line
HPE Proactive Care
Model
24x7 Service
Brand
HPE
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
  • Access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology