HPE Foundation Care 24×7 DL360 3 Year Service

Mfg Part: H8QF0E, Rack Simply Part: 107116
$1,692.14

Product Details

  • Extended service agreement
  • Parts and labor
  • On-site
  • 3 years
  • 4 hours

How does having support and service the next business day sound? They will be enabling any member of your IT staff to locate this commercially available essential information. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. For more information, be sure to contact us to find out how this service may benefit you! for more products,  be sure to look here on Rack Simply!

Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
ProLiant DL360 Gen10, DL360 Gen10 Base, DL360 Gen10 Entry, DL360 Gen10 High Performance, DL360 Gen10 Low, DL360 Gen10 Performance, DL360 Gen10 Solution

Equipment

Class of Equipment
Servers

Header

Product Line
HPE Foundation Care
Model
24x7 Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours

Features

  • Choice of service levels to meet specific business needs.
  • Fast, qualified response increasing uptime and maximising performance.
  • Purchasing HPE Support Services service with HPE product reduces total cost of ownership.
  • HPE Support Services Services delivered through accredited network of partners or by an HPE engineer ensuring the best possible service.

Details

  • Highlights:
    • Escalation management
    • HPE electronic remote support solution
    • Basic SW Support and Collaborative Call Management for non-HPE SW on eligible HPE hardware products
    • Access to electronic support information and services
  • Hardware:
    • Remote problem diagnosis and support
    • Onsite hardware support
    • Replacement parts and materials
  • Software:
    • Access to technical resources
    • License to use software updates
    • Installation advisory support
    • Software features and operational support