HPE Proactive Care 24×7 Service – 4 years – on-site – 24×7 – response time: 4 h

Mfg Part: U7AG6E, Rack Simply Part: 107094
$4,933.68

Product Details

  • Extended service agreement
  • Parts and labor
  • On-site
  • 4 years
  • 4 hours
  • 24 hours a day / 7 days a week

HP Proactive Care Service (Proactive Care) offers an integrated set of  reactive and proactive services designed to help to improve the stability and operation of your converged infrastructure to achieve better business performance. With enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks and includes onsite hardware repair if it is required.Proactive Care from Hewlett Packard Enterprise uses HP Remote Support technology to enable faster delivery of services by collecting technical configuration and fault data. 

Product Description
HPE Proactive Care 24x7 Service - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
4 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
ProLiant DL380 Gen9, DL380 Gen9 Base, DL380 Gen9 Entry, DL380 Gen9 High Performance, DL380 Gen9 Performance, DL388 Gen9, DL388 Gen9 Base

Equipment

Class of Equipment
Servers

Header

Product Line
HPE Proactive Care
Model
24x7 Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
4 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours
  • HP Proactive Care Service  provides a Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Proactive Care Service from Hewlett Packard Enterprise provide a complete solution and Recommendations for firmware version and software patching on supported products
  • HP Proactive Care Service  provides identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
  • HP Proactive Care Service allows access to a remote HP Technical Account Manager, who can assist on issues, risks identified by Remote Support innovation.