HPE Foundation Care 24×7 Service
Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: JL321A
Equipment
Class of Equipment
Complicated network devices
Header
Product Line
HPE Foundation Care
Model
24x7 Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Firmware updates for selected products
- Access to technical resources
- Software support
- Installation advisory support
- Software features and operational support
- Software product and documentation updates