HPE Foundation Care 24x7 Service

HPE Foundation Care 24×7 Service

Mfg PartHS103E Racksimply Part109362
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$1,572.12

On Backorder

Quantity
Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
StoreEver LTO-8 Ultrium 30750

Equipment

Class of Equipment
Disk drives

Header

Product Line
HPE Foundation Care
Model
24x7 Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours
  • Make one call to access global support specialists
  • Resolve issues quickly with alerts and access to actionable information
  • Use the unique combination of automated support and HPE expertise

Additional Features:

  • Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.