HPE Foundation Care 24×7 Service with Defective Media Retention
Product Description
HPE Foundation Care 24x7 Service with Defective Media Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
ProLiant ML350 Gen10, ML350 Gen10 Base, ML350 Gen10 Entry, ML350 Gen10 High Performance, ML350 Gen10 Performance, ML350 Gen10 Solution, ML350 Gen10 Sub-Entry
Equipment
Class of Equipment
Servers
Header
Product Line
HPE Foundation Care
Model
24x7 Service with Defective Media Retention
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
5 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
Additional Features:
- Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
- Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
- Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
- Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
- Leverage online visibility into your assets and support status with the HPE Support Center website.
- Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.