HPE Foundation Care Next Business Day One Site MicroServer Gen10
Product Description
HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
ProLiant MicroServer Gen10
Equipment
Class of Equipment
Servers
Header
Product Line
HPE Foundation Care
Model
Next Business Day Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
5 years
Location
On-site
Service Included
Parts and labor
Response Time
Next business day
Features
- Choice of service levels to meet specific business needs.
- Fast, qualified response increasing uptime and maximising performance.
- Purchasing HPE Support Services service with HPE product reduces total cost of ownership.
- HPE Support Services Services delivered through accredited network of partners or by an HPE engineer ensuring the best possible service.
Details
- Highlights:
- Escalation management
- HPE electronic remote support solution
- Basic SW Support and Collaborative Call Management for non-HPE SW on eligible HPE hardware products
- Access to electronic support information and services
- Hardware:
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Software:
- Access to technical resources
- License to use software updates
- Installation advisory support
- Software features and operational support