HPE Pointnext Tech Care Basic Service - Parts And Labor 5 years

HPE Pointnext Tech Care Basic Service – Parts And Labor 5 years

Mfg PartH39P2E Racksimply Part110599
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$328.30

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Quantity
Product Description
HPE Pointnext Tech Care Basic Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: P16005-001, P16005-291, P16005-371, P16005-421, P16005-AA1, P16005R-371, P16006-001, P16006-291, P16006-371, P16006-421, P16006R-291, P16006R-421, P18584-001, P18584-421, P19752-371

Header

Product Line
HPE Pointnext Tech Care
Model
Basic Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
5 years
Location
On-site
Service Included
Parts and labor
Response Time
Next business day
  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance