HPE Pointnext Tech Care BAS with DMR- Parts and Labor – 5Y
Product Description
HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: 878968-B21, 878970-B21, 878972-B21, 878973-B21, P19559-291, P19559-B21, P19559R-B21, P19560-291, P19560-B21, P19560R-B21, P19561-291, P19561-B21, P19561R-B21, P35514-291, P35514-B21, P35515-291, P35515-B21, P35516-291, P35516-B21, P35517-291, P35517-B21, P35518-291, P35518-B21
Equipment
Class of Equipment
Servers
Header
Product Line
HPE Pointnext Tech Care
Model
Basic Service with Defective Media Retention
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
5 years
Location
On-site
Service Included
Parts and labor
Response Time
Next business day
- Digital and data-driven
- Personalized and predictive
- Innovation and intelligence
Extra Features
- Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation – no more navigating complex escalations.
- Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
- Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.