HPE Pointnext Tech Care Essential Service Parts And Labor 5 years
Product Description
HPE Pointnext Tech Care Essential Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: P16005-001, P16005-291, P16005-371, P16005-421, P16005-AA1, P16005R-371, P16006-001, P16006-291, P16006-371, P16006-421, P16006R-291, P16006R-421, P18584-001, P18584-421, P19752-371
Header
Product Line
HPE Pointnext Tech Care
Model
Essential Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
5 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance