HPE Pointnext Tech Care ESS with DMR – Parts and Labor – 3Y
Product Description
HPE Pointnext Tech Care Essential Service with Defective Media Retention - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: P36135-291, P36135-B21, P39380-291, P39380-B21, P40422-B21, P40423-B21, P40424-B21, P40425-B21, P40426-B21, P40427-B21, P40428-B21, P40717-291, P40717-B21, Q8T87A, Q8T88A, Q8T89A, Q8T90A, Q8T91A, Q8T92A, Q9A02A, Q9A03A, Q9A05A, Q9K01A, Q9K02A, Q9K03A, Q9K04A, Q9V07B, R1A19A, R4T10A, R7E81A
Equipment
Class of Equipment
Servers
Header
Product Line
HPE Pointnext Tech Care
Model
Essential Service with Defective Media Retention
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours
- Digital and data-driven
- Personalized and predictive
- Innovation and intelligence
Extra Features
- Get faster outcomes at every stage with a digitally enabled customer experience that includes faster access to product-specific experts and automatic case creation – no more navigating complex escalations.
- Prevent issues before they happen with an AI-driven operations framework that predicts problems before they occur. Stay on top of performance with regular workload, performance, and opportunity alerts and modular lifecycle services.
- Get the most out of your IT with general technical guidance, product-specific experts, and an AI-powered digital experience with self-help features including knowledge articles, videos, and forums.