HPE Proactive Care 24x7 DL380 3 Year Service

HPE Proactive Care 24×7 DL380 3 Year Service

Mfg PartH8QQ0E Racksimply Part107097
$3,673.51

On Backorder

Quantity
Product Description
HPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Equipment

Class of Equipment
Servers

Header

Product Line
HPE Proactive Care
Model
24x7 Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1

Service & Support

Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours

Features

  • Choice of service levels to meet specific business needs.
  • Fast, qualified response increasing uptime and maximizing performance.
  • Purchasing HPE Support Services service with HPE product reduces total cost of ownership.
  • HPE Support Services Services delivered through accredited network of partners or by an HPE engineer ensuring the best possible service.

Details

  • Highlights:
    • Escalation management
    • HPE electronic remote support solution
    • Basic SW Support and Collaborative Call Management for non-HPE SW on eligible HPE hardware products
    • Access to electronic support information and services
  • Hardware:
    • Remote problem diagnosis and support
    • Onsite hardware support
    • Replacement parts and materials
  • Software:
    • Access to technical resources
    • License to use software updates
    • Installation advisory support
    • Software features and operational support