HPE Proactive Care 24×7 Service
Product Description
HPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Equipment
Class of Equipment
Servers
Header
Product Line
HPE Proactive Care
Model
24x7 Service
Brand
HPE
Manufacturer
Hewlett Packard Enterprise
Packaged Quantity
1
Service & Support
Type
Extended service agreement
Full Contract Period
3 years
Location
On-site
Service Included
Parts and labor
Response Time
4 hours
- The HPE Proactive Care Extended service agreement with 3 years on site warranty provides Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish.
- The HPE Proactive Care provides Recommendations for firmware version and software patching on supported products to help prevent problems.
- The HPE Proactive Care helps in Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices.
- The HPE Proactive Care gives access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology.
Additional Details
- 3 years – on-site Contract on Parts and labor
- With 24 hours a day / 7 days a week
- 4 hours Response Time.