F0713e18-c808-4447-b974-27309581192d-17

HPE Foundation Care Next Business Day Service

Mfg PartHC2K8E, Rack Simply Part107875
Product Description
HPE Foundation Care Next Business Day Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labor
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
ProLiant DL385 Gen10, DL385 Gen10 Base, DL385 Gen10 Entry, DL385 Gen10 High-Performance, DL385 Gen10 Performance, DL385 Gen10 Solution

Header

Product Line
HPE Foundation Care
Model
Next Business Day Service
Brand
HPE
  • Escalation management
  • HP electronic remote support solution
  • Access to electronic support information and services

Additional Features:

  • Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
  • Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
  • Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
  • Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
  • Leverage online visibility into your assets and support status with the HPE Support Center website.
  • Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.