HPE Foundation Care Next Business Day Service – Extended service agreement
- Parts and labor
- 3 years
- Next business day
- 9 hours a day / 5 days a week
HPE Foundation Care Next Business Day Service - extended service agreement - 3 years - on-site
Extended service agreement
Parts and labor
Full Contract Period
Next business day
9 hours a day / 5 days a week
P/N: P16005-001, P16005-291, P16005-371, P16005-421, P16005-AA1, P16006-001, P16006-291, P16006-371, P16006-421, P18584-001, P18584-421, P19752-371
HPE Foundation Care
Next Business Day Service
- Escalation management
- HP electronic remote support solution
- Access to electronic support information and services
- Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
- Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
- Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
- Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
- Leverage online visibility into your assets and support status with the HPE Support Center website.
- Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.