HPE Proactive Care 24×7 Service

Mfg Part: HH6W5E, Rack Simply Part: 108636

Product Details

  • Extended service agreement
  • Parts and labor
  • On-site
  • 3 years
  • 24 hours a day / 7 days a week
Product Description
HPE Proactive Care 24x7 Service - extended service agreement - 3 years - on-site
Extended service agreement
Service Included
Parts and labor
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: Q6Q62B


Product Line
HPE Proactive Care
24x7 Service
  • Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
  • Recommendations for firmware version and software patching on supported products to help prevent problems
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HP best practices
  • Access to a remote HP Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support technology